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Payment Policy

  • 1. Payment Methods
  • The following payment methods are available.
  • Visa/Mastercard/American Express/Discover/PayPal Express/Klarna
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  • 2. Payment Failure
  • To protect your security and privacy, your bank cannot provide Jackery with information about why your payment was declined. Please contact your bank directly to resolve these payment issues.
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  • To determine why your payment was declined - please consider the following factors and contact your bank for more information if necessary.
  • ① Have you exceeded your credit limit?
  • ② Did you correctly enter your credit card number, credit card expiration date, billing address and phone number into your account?
  • ③ Did you make purchases that exceed your normal spending limit? Some banks will block transactions for security reasons.
  • ④ Does your card issuer have special policies, regarding electronic or Internet purchases?
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  • 3. Installment Payments
  • We offer installment payments for all products on our website.