To protect your security and privacy, your bank cannot provide Jackery with information about why your payment was declined. Please contact your bank directly to resolve these payment issues.
To determine why your payment was declined - please consider the following factors and contact your bank for more information if necessary.
① Have you exceeded your credit limit?
② Did you correctly enter your credit card number, credit card expiration date, billing address and phone number into your account?
③ Did you make purchases that exceed your normal spending limit? Some banks will block transactions for security reasons.
④ Does your card issuer have special policies, regarding electronic or Internet purchases?
3. Installment Payments
We offer installment payments for all products on our website.